IT Ecommerce Manager
Madrid, COMUNIDAD DE MADRID, Spain
Poste
Being part of LOEWE gives you the opportunity of learning new things every day and working with people passionate about what they do, in a fast moving and ambitious company.
We are looking for an IT eCommerce Manager to improve Loewe's digital customer experience and omnichannel revenue, ensure the best architectural and technical patterns across all developed solutions and facilitate the coordination of Digital/eCommerce project dependencies with other IT departments and teams.
This role will be part of the IT team at LOEWE HQ, based in Madrid, and will work very closely with Business Omnichannel LOEWE team and developments partner.
Profil
Your role will be:
Build, coordinate, arbitrate, and communicate along with Business team on the global Digital/eCommerce roadmap
Continuously improve delivery and RUN organization within the Digital Delivery Team, and mainly through Agile methodology
Globally empower the IT Digital/eCommerce team on:
Guaranteeing IT operational excellence on the RUN of the eCommerce platform:
Catalog and Editorial animation
Basket, order and post-order management
Special events handling (special communication campaigns, flash sales...)
High expectations on back-end and Web performance
Coordination / securization on all Releases and activations
Collecting and understanding IT requirements and/or IT impacts of Business requirements.
Co-leading and delivering, with Business team and development partners, the Digital/eCommerce projects
Leading and delivering the pure IT projects or specific IT aspects of more global projects,
Fine-tuned monitoring, tracking, risk handling on all projects in responsibility
Manage technical and contractual relationship with main technical/delivery partners and third-parties around the Digital/Ecommerce ecosystem.
IT expertise
Guarantee high level view and authority on proper and best IT architecture on all projects and platform handled
Ability to efficiently identify and attract highly skilled Digital IT profiles
Push towards "best in class" IT practices: security, scalability, performance, automation on critical processes, low technical debt...
Stay tuned on "state of the art" of Digital IT solutions and best practices
Strongly promote Tech Innovation
What is important for the role:
+ 10 years of experience working as an IT project and team manager and track record on major projects delivery
Strong leadership, and especially around technical teams and profiles
Excellent interpersonal skills, both with business and tech oriented people
Teams and Projects management, and especially within Agile SCRUM context
Very strong experience and knowledge of IT systems and requirements within Digital/eCommerce architectures.
Explicit experience/knowledge on "SalesForce Commerce Cloud" platform would be a strong plus.
Excellent written and verbal communication skills in Spanish and English. French would be a plus.
Experience with Atlassian, and especially Jira and Confluence would be a plus
Information additionnelle
About us:
Created in Spain in 1846, LOEWE approaches 175 years as one of the world's major luxury houses. Since 2013, under LOEWE's creative director, Jonathan Anderson, the brand has started a new chapter, presenting itself to the world as a house focused on craft and culture; evidenced through an intellectual yet playful approach to fashion, bold and vibrant Spanish lifestyle, and unmatched expertise with leather.
LOEWE has a rich legacy of craftsmanship dating back to its beginnings as a collective workshop and has long valued artisanal techniques in its approach to design and manufacture. These core values are reflected in the brand's belief in the importance of craft in today's culture, its modern interpretations of historical artistic achievements and its commitment to supporting contemporary art, craft and culture around the world.
If you think this role is made for you, please send us your CV!
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